Question data
A 15-Minute Weekly Analytics Review
Review questions once a week and choose one thing to improve.
What this helps you do
Keep the AI improving without spending too much time.
Start with repeated questions
Look at the questions customers asked more than once.
If the same topic keeps coming up, the answer may need to be clearer or easier to find.
Check when questions happen
Look at the days and hours when questions appear.
This can show after-hours demand, weekend interest, campaign effects, or moments when staff are too busy to answer.
Pick one small improvement
Choose one answer, one button, one QR placement, or one offline message to improve this week.
Small weekly improvements are easier to keep than big occasional rewrites.
Quick checklist
- Is the most repeated topic found?
- Did you check busy days or hours?
- One small improvement is chosen?
- Is the aI training text updated if needed?
- Is the change tested in the customer-facing AI chat?