RealLink AI

RealLink AI Success Guide

Use RealLink AI with less guessing.

Table of contents

Getting started

Make your first AI employee, share it, and improve it step by step.

01

Getting started

Create Your First AI Employee

Start small: add the basics, share it with a QR code or link, then improve it from real customer questions.

02

Getting started

Choose the First Job for Your AI

Pick one useful job before trying to teach everything.

03

Getting started

Check Before You Share Your AI Link

Test the link, greeting, buttons, and QR code before customers see them.

04

Getting started

What to Check in the First Week

Use the first real questions to improve the AI and your offline materials.

05

Getting started

What to Tell Your AI First

Start with the details customers ask for most often.

Teaching your AI

Add the simple facts customers ask about most.

01

Teaching your AI

What to Tell Your AI

Add the answers customers ask for most, written in the words they actually use.

02

Teaching your AI

Write Clear Menu and Service Answers

Write short answers customers can understand before they visit, book, or buy.

03

Teaching your AI

Update Your AI Every Week

Use real customer questions to keep the AI useful and accurate.

04

Teaching your AI

Teach Your AI for Customers Who Use Other Languages

Make it easier for tourists, export buyers, and international customers to ask questions.

Chatbot settings

Set the greeting, design, buttons, privacy, and open hours.

01

Chatbot settings

Set the Look and First Greeting

Choose a theme and greeting that make customers feel safe to ask.

02

Chatbot settings

Add Booking, Phone, Email, and Address Buttons

Help customers take the next step without searching for your contact details.

03

Chatbot settings

Use Passwords and Open Hours

Decide who can open the chat and when the chat should be available.

04

Chatbot settings

Understand Your Chatbot Settings

Know what each setting changes before you save: live status, hours, greeting, logo, buttons, privacy, promotions, and themes.

05

Chatbot settings

Choose a Chatbot Theme That Fits Your Brand

Pick a design that makes the chatbot feel like part of your business.

06

Chatbot settings

First Greeting Examples

Use a short greeting that tells customers what they can ask.

07

Chatbot settings

Quick Button Examples

Write button text that makes the next step clear.

Question data

See what customers ask, where they pause, and what to improve.

01

Question data

Read Customer Questions

Use real questions to see what customers care about before they buy or visit.

02

Question data

Find Where Customers Get Stuck

Use question flow to see what customers need before they take the next step.

03

Question data

A 15-Minute Weekly Analytics Review

Review questions once a week and choose one thing to improve.

04

Question data

Turn Repeated Questions Into Better Signs and Menus

When many people ask the same thing, make the answer easier to see offline.

05

Question data

Use Language Data for Tourism and Export

See which languages customers use and what each group asks about.

06

Question data

Use the Overview to Pick the Next Fix

Start with the few items that need attention most, instead of reading every chart.

07

Question data

Use the Missing Information List

See what the AI needs to learn next, based on real customer questions.

08

Question data

Read Usage and Daily Question Trends

Use monthly usage and daily question charts to understand demand.

09

Question data

Read Mood, Urgency, and Improvement Points

See whether customers sound calm, confused, rushed, or unhappy.

10

Question data

Read the Visitor Question Flow Map

See what customers usually ask next.

11

Question data

Read the Top Question Paths

See the question sequences customers repeat most often.

12

Question data

Read What Makes Customers pause

Find the questions that slow customers down before booking or buying.

13

Question data

Use the Time Heatmap

See when customers ask questions and what they ask at that time.

14

Question data

Read the Keyword Cloud

See what customers ask about most often.

15

Question data

Read the Keyword Map

See groups of related customer interests in one visual map.

16

Question data

Read Weekday Keyword Trends

See how customer questions change by day of the week.

Ideas by business type

Simple ways restaurants, stores, hotels, clinics, and sales teams can use RealLink AI.

01

Ideas by business type

Restaurant and Cafe Guide

Use RealLink AI on menus, signs, counters, packaging, and booking paths.

02

Ideas by business type

Tourism and Hotel Guide

Use multilingual AI to answer guest questions before and after arrival.

03

Ideas by business type

Professional Services Guide

Use AI for consultants, agencies, finance, insurance, B2B sales, and legal-adjacent services.

04

Ideas by business type

Retail and Local Store Guide

Use AI in stores, showrooms, product displays, packaging, and local promotions.

05

Ideas by business type

Clinic and Wellness Guide

Use AI to answer general service, booking, visit, and location questions safely.

Billing and account

Understand plans, cancellation, refund review, account access, and support.

01

Billing and account

Pricing, Cancellation, and Refunds

Understand what each plan includes, how cancellation works, and when a refund can be reviewed.

02

Billing and account

Choose a Plan by Monthly Questions

Pick a plan based on real usage, not fear.

03

Billing and account

Before Canceling or Closing an Account

Check links, QR placements, subscriptions, refunds, and records before you leave.

04

Billing and account

What to Include in a Support Request

Send the details support needs so your issue can be understood faster.

Safety and troubleshooting

Fix common issues with setup, links, privacy, connection, and public chatbots.

01

Safety and troubleshooting

Troubleshooting Checklist

If login, links, chatbot, theme, or payment feels wrong, check the simple things first.

02

Safety and troubleshooting

Use Links Safely

Use outside links in a way that keeps customers safe and builds trust.

03

Safety and troubleshooting

Set Up a Privacy-Friendly Chatbot

Help customers without asking for sensitive information in chat.

04

Safety and troubleshooting

When Customers Have Connection Problems

Explain Wi-Fi, mobile network, and security checks in a calm way.