Answer at the right moment
Customers get useful answers while their interest is still fresh, even when you are busy.
Catalog inquiry
Turn product interest into a clear inquiry
When a customer is already viewing a product, keep the next step on that page. The inquiry form carries the product context, so the customer can ask without explaining everything again.
At a glance
What this helps you gain
Make the next step clear
Guide people to the right link, inquiry, booking, or contact option without making them search.
Improve from real questions
Repeated questions show what to explain better on the page, in print, and in your service.
Where this works well
Match the form to the business
Manufacturing and wholesale
Ask for the product, quantity, minimum order, sample, and delivery needs.
Food and events
Ask for the menu item, event date, guest count, dietary needs, and pickup or delivery.
Showrooms and custom work
Ask for the product, preferred option, quantity, and contact method.
Step 1
Set up one short, useful form
Turn on product inquiries and keep only the fields needed for a useful reply. Give the button a specific label such as “Ask about this product” or “Request a quote,” then publish the catalog.
Step 2
Test the same path your customer will use
Open the public catalog on a phone, choose a product, tap the inquiry button, and submit a test. Confirm that the form opens with the right product context and that the request reaches the owner.
Make product questions one easy step
Customers should not have to leave the product page, search for contact details, or repeat which item they mean.