Chatbot settings
First Greeting Examples
Use a short greeting that tells customers what they can ask.
What this helps you do
Make the first screen easy to understand.
Tell customers what they can ask
A helpful greeting gives examples. It does not just say "How can I help?"
For example: "Ask about hours, booking, parking, menu, or directions."
Use your business voice
A cafe can sound warm. A clinic can sound calm. A professional service can sound direct and reliable.
Keep it short enough to read quickly on a phone.
Update the greeting when the AI changes
If you add booking, maps, videos, or product help, update the greeting so customers know they can ask about it.
The greeting should match what the AI can actually answer.
Quick checklist
- Is the greeting one or two short sentences?
- Did you include useful question examples?
- The tone fits the business?
- The greeting matches what the AI can answer?
- Is the greeting tested on mobile?