QR and link usage
Show Spotify Audio in AI Answers
Add a Spotify link when hearing the audio will help the customer.
Help customers find the right audio from the chat without losing the key written details.
When Spotify works well
Use Spotify when audio helps explain the business: a musician's sample track, a venue playlist, a wellness audio sample, a podcast episode, or a brand playlist for an event.
The audio should support the answer. It should not replace important written information such as price, schedule, address, or booking steps.
Write one clear example section
For each Spotify link, write one short section that says what the audio is, when customers should hear it, and what question it answers.
Example section: Live music playlist. Customers may ask what kind of music plays at night. Our live music is calm acoustic jazz, good for dinner conversations and small gatherings. If the customer asks about music or atmosphere, briefly explain the mood and show this Spotify playlist: https://open.spotify.com/playlist/PLAYLIST_ID
What the visitor sees
Supported Spotify links can appear as an shown inside the answer audio player inside the AI message. The visitor can preview or open the audio depending on Spotify's player rules.
For best results, keep the answer around the audio short and clear.
Limits and responsibilities
Only share audio that you have the right to use or publicly promote. Do not imply that Spotify content is owned by your business unless that is true.
Playback, account requirements, regional availability, and content removal are controlled by Spotify and the content owner, not RealLink AI.
Quick checklist
- Is the Spotify link official and public?
- Did you tell the AI when to show the audio?
- Did you also write the key information in text?
- Is the audio content appropriate for public customers?
- Did you test the player on phone and desktop?