Billing and account

Pricing, Cancellation, and Refunds

Understand what each plan includes, how cancellation works, and when a refund can be reviewed.

What this helps you do

Choose, cancel, or request a review without confusion.

Plans change the number of monthly questions

RealLink AI keeps the main features available across plans. The biggest difference is how many customer questions your AI can handle each month.

Start with the plan that matches your current traffic. You can move up later when more customers start using the AI.

When you cancel a subscription, future renewals are stopped according to the payment platform and the subscription status.

If you have printed QR codes or active customer links, check what customers will see before you stop using the chatbot.

Refunds are not decided by a chat message alone. They are reviewed according to the policy shown during checkout and in the account or terms pages.

If you believe your case qualifies, send the account email, chatbot name, payment information, and a short reason to support.

Review the official terms before requesting a refund or cancellation review.